Frequently Asked Questions
Everything you need to know about your next elite gaming rig.
Do Evolve Gaming PCs come with a warranty?
Yes, every Evolve Gaming PC includes a comprehensive 2-year parts and labor warranty, along with lifetime technical support from our expert team.
How long does it take to build and ship my custom PC?
Standard builds are typically assembled, stress-tested, and shipped within 7-10 business days. Ready-to-ship models are dispatched within 24-48 hours.
What kind of stress testing do the systems undergo?
Each system undergoes a rigorous 24-hour benchmarking process, including thermal testing and hardware stability checks, to ensure peak performance out of the box.
What is your return policy?
We offer a 30-day satisfaction guarantee. If you are not completely satisfied with your system, you can return it for a refund, subject to a 15% restocking fee for custom configurations.
Do you offer financing options?
Yes, we partner with specialized providers like Affirm and Klarna to offer flexible monthly payment plans so you can play now and pay later.
Is the Windows operating system included and activated?
All Evolve Gaming PCs come with a fully licensed and activated version of Windows 11 Home or Pro, including all necessary drivers pre-installed.